Customer Care

We are always there to assist you. Please contact us at support@3video.in or call +918700728562 in case of any queries. We usually reply within 15-30 minutes between 9 AM to 7 PM from Monday to Saturday.

Your information belongs to you

We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work, our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.

We protect your information from others

If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.

How we protect your information

Our teams work tirelessly to protect your information and to ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information. However, we all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information. 

Payment Methods

• • Credit / Debit Cards

• • PAYPAL

• • Offline Payments